Behavioral Health Services

Photo of Mt. Shasta

 

Who We Are - Video Link

Service Referral Form

Provider Directory API

 

 

24/7 Crisis Line:  1-800-842-8979 or Dial 988 for Crisis Support

Crisis Help Line - Cell Phone Dialer

 

Mission Statement

The Behavioral Health Division's mission is to promote the prevention of and recovery from mental illness and substance abuse for the individuals, families, and communities served by providing accessible, caring, inclusive, and culturally respectful services.

Core Values

  • Promotion of wellness and recovery
  • The integrity of individual and organizational actions
  • Dignity, worth, and diversity of all people
  • The intrinsic worth of our clients as human beings
  • Importance of human relationships
  • Open and honest communication amongst our members
  • Contributions of each employee
  • Creation of an environment by which all persons can thrive and grow

The Behavioral Health Division provides a broad range of mental health and substance use disorder services. Specially trained county behavioral health staff members provide services in cooperation with community agencies and private health care providers. Behavioral Health serves seriously mentally ill adults and emotionally disturbed children, people of any age in a major crisis, and those whose lives are impacted by the use of drugs and/or alcohol. Individuals who are eligible for Medi-Cal under a managed care plan called the Mental Health Plan (MHP) are eligible for services at Behavioral Health. Services can assist clients with improving their family and social relationships and life functioning. No one will be denied access to services due to inability to pay. There is a discounted/sliding fee scheduleunder the Resources titled UMDAP Fee Schedule.

 

Performance Data from Quality Management

The Department of Health Care Services publishes performance dashboards with data on the Behavioral Health Division's Children and Youth, and Adult Services. The intent of these reports is to improve outcomes at the individual, program, and system levels and inform decision-making by the Behavioral Health leadership team.

Performance Outcomes for Children and Youth

Children and Youth ADA Compliant

Performance Outcomes for Adults

Adults ADA Compliant