Enhanced Care Management (ECM)

WHAT IS ENHANCED CARE MANAGEMENT?

ECM offers extra services at no cost to Medi-Cal members who have complex needs and challenges that make it difficult to improve their health. This could include health conditions or challenges such as not having a place to live.

HOW CAN ECM HELP YOU?

If you qualify, ECM gives you services and other help to meet your needs. You will have your own ECM lead care manager that works with you to help with things like:

• Finding doctors or other health care providers and making appointments

• Keeping all of your health care providers updated about your health needs and wishes

• Understanding your medications and getting refills • Connecting you to community and social services that you need (like food and in-home support)